Terms & Conditions:
This website is owned and operated by Philip Iavarone / Ohm Handpans. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers musical instruments as pre-order or in stock instruments. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.
WHAT PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as Device Information.
We collect Device Information using the following technologies:
Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.
Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Also, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers Mention all types of accepted payments, email address, and phone number. This is called Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to: - Communicate with you. - Screen our orders for potential risk or fraud. - When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.
SHARING YOUR PERSONAL INFORMATION
We do not share your Personal Information with third parties to help us use your Personal Information, as described above.
We also use Google Analytics to help us understand how our customers use www.ohmhandpans.com. How Google uses your Personal Information.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
Mention opt-out links from external services such as:
You can opt out of targeted advertising...
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us.
Additionally, if you are a European resident we note that we are processing your information in order to fullfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.
Please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
The Site is not intended for individuals under the age of 18.
If you have questions and/or require more information, do not hesitate to contact us at Iavarone123@gmail.com.
Return / Refund Policy:
Returns are on a case by case basis. Although if you are not satisfied with your handpan returns may be excepted for 3 days after receiving your handpan.
Handpans typically take 4-6 weeks. However this time may be extended due to unforeseen factors in the handpan building process. Once your handpan has been formed and nitrided, refunds will not be accepted. Please feel free to contact us anytime with an update on your instruments progress.
Business Name: OHM Handpans
Street Address: 1400 Dill Park Road
Country: United States
City: North East
Zip / Postal Code: 16428
Handpans are handcrafted 1 at a time please allow 4 to 6 weeks for your Handpan to ship.
Your Handpan will be well packaged and shipped by USPS Priority Mail.